Android App

UX Design

Worked on the UI and UX design of a proprietary patented enterprise help request platform designed to improve customer experience and retention. This platform consists of two components - a user facing app which allows them to send in help requests to an enterprise and an enterprise facing app which allows various help requests to be routed to specific employees.

I was instrumental in UI and UX design to ensure such a complicated tool could be intuitively used by both consumers and employees. In addition, I was critical in codifying essentials UI components and information constructs were seamlessly understood by engineers and business strategists.

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